CFE is located on Miguel Hidalgo Street across from La Comer (formerly known as Mega) in Cabo San Lucas. If you need to speak with someone at the window, they are open Monday thru Friday 8:00am to 2:30pm. If you need to make a payment through their automated machines, they are open Monday thru Friday 7:00am to 8:00pm and Saturday and Sundays from 8:00am to 6:00pm. For Holidays 8:00am to 4:00pm.
If you are making a payment at an OXXO, you will need to take your bill with you (as shown in the photo below). The attendant will scan the barcode at the bottom of your bill. Make a payment in pesos and then they will give you a receipt.
If you need to make a payment online, go to www.cfe.gob.mx You will need to register before you can make a payment. This is by far the hardest way of making payments because it sometimes will not accept US Credit Cards. You can view your bills online.
If you wish to have your bills paid automatically by your Mexican bank, you will need to go into your local bank. You will need to give them a copy of your latest electric bill. The associate will have you fill out some paperwork for the automatic draft. This may take 1-2 bills before it is processed. Once it has been processed, the bottom of your electric bill will say "Clave de envoi: Cobranza Electronica". Once it reads "Cobranza Electronica", then you will know that it is being automatically drafted. Once your account is set up on automatic draft make sure that you do not go and pay for it. If you make a payment it will no longer be on "Cobranza Electronica".
Electricity in Mexico is based on tiers, as shown on the bill with colors. Once you get into the yellow or red zone you will be paying much more for electricity. If you are not running your air conditioner, electricity can be fairly inexpensive. I suggest during the summer months only running the air conditioner at night while you are sleeping. During the day, most people are not inside their homes. They are out enjoying the nice weather and beaches. If you are renting your condo or home, be aware that renters love to run the air conditioner. Expect your bills to be extremely high in cost.
If your electric bill is not currently in your name, I suggest you have it changed. You will need copies of your passport, residence card and title to your property. You will need all fifty plus pages copied from your title to give to the CFE to keep. They will also require 500 pesos to have your name changed. If you miss a payment and your electricity is turned off, only the person named on the bill can have the electricity turned back on.
I hope this information helps those of you renting or owning a place in Cabo. Don't forget to leave us a comment with your experience with CFE. Also, LIKE us on Facebook at The Cabo Life.