Always be aware of your surroundings and whom and what you are being served. When you are served a bottle of water, make sure that the top has not been tampered with. When you are at a bar and you are asking for a mixed drink, watch the bartender make the drink. When you order a beer, watch the bartender remove the cap or open the can. Be vigilant that someone is not slipping something into your drink. Always hydrate!! Many tourists don’t hydrate and end up in the hospital for dehydration. The sun is intense, the drinks seem weak but you have been drinking all day long at that all-inclusive resort. The main reason tourists end up at the hospitals in Mexico is for dehydration and bacterial infections due to food. Avoid foods that have been sitting in the heat for a period of time and avoid foods that have mayonnaise in them (such as slaws). If you are ordering an egg or omelet, make sure it is fully cooked. At the all-inclusive resorts they are trying to make them quick and sometimes do not cook things fully.
If you find yourself needing medical attention, please do not let the resort call for an ambulance. Some hotels have existing contracts with local hospitals to bring tourists to them. Under these contracts, the hotel is paid to bring tourists to them. This is corrupt and there are hotels that the government is unaware of that have these secret contracts. These hotels may send an employee of the hotel with you to assure that you arrive at the hospital. The employees are known to demand the ambulance drivers to take you to certain hospitals.
If your resort says they can have a doctor come to the hotel, do not accept. These doctors are not able to administer IV’s. All these doctors will do is take you to a local hospital and assist you to be admitted. They will charge a fee to basically escort you to a hospital. You want to avoid the local hospitals at all expense because they prey on tourists.
If you must go to a hospital, go to a “private” hospital. Beware, just because it has “Ameri” in the title, does not mean it is an American hospital! If you are in Cabo San Lucas, I recommend Blue Medical Net (Telephone number 624-104-3910). If you do not need an ambulance, you can contact them and they will send a private car to pick you up. If you are located in San Jose Del Cabo, I recommend H+ Hospital (Telephone number: 624-104-9300). Try to avoid calling 066 for an ambulance. When you dial 066, any ambulance will respond. If you find yourself in an ambulance and you are alert enough, demand to go to either of these private hospitals. You will be paying the ambulance driver separately than the hospital. He will ask for payment when you arrive at the hospital. An ambulance ride will cost you an estimate of $550 USD.
First and foremost, when being admitted ask for a written estimate of the costs of the services that they will be providing you. They may demand an absorbanent amount of money for their services at discharge so you want to know ahead of time. Are you being charged for services that did not exist or are you being held against your will? If this happens to you, make sure you contact the Federales while you are there. (Federales telephone numbers: 624-122-5735 or 624-125-3584) Do not contact the local police. Sometimes the local police are corrupt and will not be of much assistance.
If you feel that you have been treated unfairly at these hospitals, you can file a claim with Profeco (see photo below for instructions www.profeco.gob.mx/Folletos/Queja_ing.pdf ). You can also contact the US Embassy at 624-143-3566 and they are located in the Shoppes at Pamilla.
Here is an article that was posted recently about Hospitals in the area:
Jun 05, 2016, 4:53 PMLos Cabos, Baja California Sur - In the last few years, the United States Consulate in Tijuana has received numerous complaints from American citizens regarding to Los Cabos health centers. As a result, the Unite States government urges its official visitors and Americans to the tourist destination in Baja California Sur to avoid using medical services which do not appear on the list created by the Consulate.
Last April 19, Mexican federal authorities ordered the following hospitals to suspend operations and cease admission of new patients due to the "repeated reports of predatory business practices and billings:"
1.- Cabo Médica Integral, S. de RL. de C. V. and/or Hospital de One World.
2.- Hospital Amerimed San José del Cabo SA de C. V. (Cabo San Lucas).
3.- St. Josephs, S de RL de C. y/o Centro Médico de San Lucas.
4.- hospital Amerimed San José del Cabo SA de C. V (San José del Cabo).
It should be recalled this is not the first occasion these types of complaints were made, especially for excessive charges to American tourists at Los Cabos hospitals. At the beginning of last May, the United States State Department published and alert to not go to those health centers, and the Mexican federal consumer protection agency placed seals suspending them in some cases for failure to exhibit their prices to the public.
"Please note that the hotels and tourist centers in Los Cabos could have existing contracts with some of these hospitals and may be unaware of the recent measures by the Mexican federal government to close them. In case you need medical assistance, you can ask your hotel to arrange treatment at a facility on the list published by the Consulate...United States citizens should be aware of their rights under Mexican law. Most Mexican health centers require payment "in advance" before performing any procedure. Most of the hospitals in Mexico do not accept United States' national medical insurance, Medicare or Medicaid, and only accept payments in cash, credit or debit card, or bank transfers. We encourage visitors to obtain as much information as possible about the facilities and medical personnel when considering surgeries or other procedures. When it is possible, patients should travel with a family member or another responsible person," reads the United States Consulate web page.
It also say it has documented cases of complaints about Los Cabos hospitals for refusing treatment until paid, price gouging, not providing a detailed list of charges, retaining United States passports, obstructing necessary medical evacuations, giving monetary incentives to ambulances to deliver patients to specific hospitals, and holding patients in the hospitals against their will while awaiting payment.
"We recommend that American citizens who travel to México or who reside there, register with the Department of State's Smart Traveler Program, which provides the latest security updates, and makes it easier for the nearest embassy or consulate contact you in case of emergency. If you do not have internet access, you can register directly at the nearest American embassy or consulate," it says.